When Patients Testify To National Ear Care Centre’s Service Delivery

The National Ear Care Centre, Kaduna, is once again in the media for good reason. It is because of what people who have assessed one service or the other at the facility are saying.

Starting from the reception, patients seem to be okay with the mannerism of those that welcomed them into the facility as some of them that our correspondent was priviledged to talk with commended staff here.

To these patients, management of the facility are on top of their game as reflected in services render by the staff.
One of them is Aisha Hamza.

Aisha said, she was there for the first time though, but the excitement she got from the way she was welcomed would last for a long time. 

She described attention she received at the General Emergency and Accidents waiting hall of the facility as “friendly” and “prompt”.

Hamza, who brought her baby to the facility said, “Although I am here for the first time, I am pleased with the services rendered so far.”

Another patient, Ubaida Musa, a resident of Unguwan Rimi, Kaduna, Kaduna North local government area said, the services were orderly.

“The place is neat and orderly. When I came, I followed the queue and saw the Doctor, who attended to us and told me to be coming with my baby  for dressing of the wounds daily,” she said.

For Amina Ahmed who also brought her baby, “we were referred to visit the Ear Care Centre after several doctors in their place of residence, Funtua Local Government Area of Katsina State could not solve their problem.

“We came all the way from Funtua LGA,  Katsina State and started visiting  the centre a week ago. We have been well attended to and the medical personnel are friendly.

“My baby has ear problems. syhe is two years old and doesn’t hear clearly. We are optimistic the condition would be taken care of,” she said.

At the Ear, Nose and Throat Clinic of the Centre, another patient, David Patrick said, he is suffering from Sinusitis as a result of a growth in the nasal passage obstructing the nasal cavity and first visited the centre, three months ago.

“I started coming here three months ago. I was supposed to be operated on but the highly professional doctors here diagnosed that I have high blood pressure, hence, they are monitoring and still and conducting tests.